How to contact customer support?

1. Searching the Help Center and Community Page: If you have a question or issue, it is recommended to search the Help Center and community page first. These resources often contain existing solutions that may address your case.
   
   
2. Chat Function: If you cannot find a solution in the Help Center or community page, you can use the chat function located in the bottom right corner of the platform. Click on it to initiate a conversation and get assistance from the support team.
   
   
3. Email Support: Alternatively, you can also send an email to our support team. Provide a detailed explanation of your question or issue, and we will respond to you as soon as possible.
   
   
4. Commitment to Respond: Our support team promises to address every single question or issue you submit. We strive to provide prompt assistance and will get back to you as soon as we can.

We kindly request that you make use of the resources available to you before contacting support. The Help Center and Community page may contain the answers you seek, saving you time and providing immediate resolution to your concerns.