CoinMart End of Year Lucky Draw Campaign – CoinMart Support

General Information

What is the CoinMart End of Year Lucky Draw Campaign?

The CoinMart End of Year Lucky Draw Campaign is a special year-end event where participants can qualify for daily draws to win €20. The campaign will run from 20 December 00:00:00 CET to 29 December 23:59:00 CET

Eligibility

Who can participate in the campaign?

Any existing or new CoinMart customer with a fully verified and funded account is eligible.
Trades of €100 or more in crypto during a single day qualify for that day’s draw.

Do existing customers need to do anything special to participate?

Existing customers only need to meet the general eligibility requirements (fully verified and funded account) and trade at least €100 in crypto during the campaign period.

What are the benefits for new customers?

New customers who create a fully verified account during the campaign period will have double the chance to win, as their name will be entered twice in each daily draw.

Can I participate if I trade multiple times in one day?

Yes, but only trades that cumulatively or individually meet the €100 threshold will qualify for the draw. Each user is limited to one entry per day, regardless of the number or volume of trades made that day.
- As per the T&C's: Entries that do not win on a given day will automatically roll over to the following day's draw, providing additional opportunities to win without the need to requalify.

Daily Draw Process

How are winners selected?

Winners are randomly chosen using a 3rd-party random selection tool to ensure fairness and transparency.
Each daily draw will select 50 unique winners.
Participants can win only once during the campaign period.

What happens if I don’t win on a given day?

Entries that do not win will automatically roll over to the next day’s draw, giving you another chance to win.
You do not need to requalify if you’ve already met the €100 trade requirement during the campaign.

Prizes and Payments

What is the prize?

Each winner will receive €20 in EUR credits to their CoinMart account.

When will prizes be credited?

Rewards will be credited within five (5) business days after the campaign ends.

How will winners be notified?

Winners will be notified via their registered email address.

Are there any tax obligations?

Winners are responsible for any applicable taxes or duties related to the prize. CoinMart will not be liable for any tax obligations.

Special Conditions and Limitations

Can I win more than once during the campaign?

No, each participant can win only once during the campaign, even if they meet the eligibility criteria multiple times.

Can I opt out of the campaign?

Yes, there is no obligation to participate. However, any trades of €100 or more made during the campaign period will automatically qualify you for the draw.

What happens if I close my account during the campaign?

If you close your account before the prizes are distributed, any earned bonuses will be forfeited.

Troubleshooting and Support

What should I do if I have an issue with my entry or reward?

For any questions or concerns, please contact support@coinmart.nl.

Can I dispute the winner selection process?

The winner selection process is handled using a 3rd-party random selection tool, ensuring fairness and transparency. Disputes regarding the selection process will not be entertained.

What if I don’t receive my reward on time?

If your reward has not been credited within five (5) business days after the campaign ends, please contact support@coinmart.nl.

Will my personal data be protected?

Yes, personal data will be processed solely for the purposes of selecting and notifying winners and in accordance with CoinMart’s Privacy Policy.

Future Campaigns

Will there be more campaigns like this?

Yes! CoinMart is committed to rewarding its customers with exciting promotions and campaigns. Keep an eye on your email and our Telegram & social media channels for updates.