How to Avoid Crypto Tech Support Scams

Cybercriminals are constantly seeking new ways to exploit unsuspecting victims. One prevalent scheme is the tech support scam, where fraudsters pose as reputable technology companies or service providers to trick you into paying for unnecessary "repairs" or services, often demanding payment in cryptocurrency. This article aims to inform you about common tech support scam tactics and how to protect yourself from them.

Common Tech Support Scam Tactics

1. Unsolicited Calls
   • You receive an unexpected call from someone claiming to be a tech support agent from a well-known company like Microsoft. They may allege that your computer has been hacked, infected with a virus, or that your software licenses are outdated – all ploys to instill fear and urgency.
2. Pop-Up Warnings
   • While browsing the web, a fake pop-up appears on your device, falsely claiming it has been compromised by malware or that your files are inaccessible. To "resolve" the issue, you're instructed to call a provided number for "tech support."
3. Misleading Search Results
   • In your quest for legitimate tech support, you may stumble upon fraudulent websites or phone numbers that appear authentic but are designed to lure you into their scheme.

How Scammers Operate

Once they have gained your trust, these scammers will attempt to convince you to grant them remote access to your device or pay exorbitant fees in cryptocurrency, often in the form of Bitcoin, to supposedly fix the fabricated issues.

Protecting Yourself

1. Ignore Unsolicited Calls
   • Hang up immediately on any unsolicited calls claiming to be tech support, even if they use a recognized company's name.
2. Protect Your Devices
   • Never grant remote access to your devices or share sensitive information with unverified parties.
3. Be Cautious with Pop-Ups
   • Refrain from calling numbers provided through pop-ups or untrustworthy websites.
4. Scan for Malware
   • If you suspect a tech support scam, disconnect from the internet, shut down your device, and scan for malware using reputable security software.
5. Report and Spread Awareness
   • Report any suspected fraud attempts to the proper authorities and spread awareness among your friends and family.

Key Takeaways

Legitimate tech companies will never cold-call you about system issues or demand cryptocurrency payments for unsolicited services. By staying vigilant, questioning unsolicited offers, and verifying support channels, you can safeguard yourself and your assets from these deceptive crypto tech support scams.

For further assistance or to report suspicious activity, contact us at support@coinmart.nl. We are here to help you navigate the world of cryptocurrency safely and efficiently. Stay informed, stay safe, and protect your assets from fraud.