Plaid is a secure data transfer network that facilitates the connection of your bank account to CoinMart, simplifying the process of funding your account. It is available to customers living in specific European countries and the United Kingdom who also have a bank account there.
Requirements
To use Plaid, your CoinMart account must meet the following requirements:
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You must first successfully complete identity verification
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The name on your bank account that you are funding from must match the name on your CoinMart account
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You must reside in a region supported by Plaid, like specific European countries and the United Kingdom.
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Your bank must support Plaid. If your bank is not listed as an option, Plaid is not available to you yet.
Step-by-step guide
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On the homepage or wallet page, locate and tap on [Deposit].
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Select [EUR].
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Enter the amount you wish to deposit (min. €1). Then, select [Bank transfer] and tap on [Next].
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You will be brought to the Plaid interface. Tap on [Continue].
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Select your bank from the list of supported banks.
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Tap on [Continue to login]. You will be brought to your browser.
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Finally, tap on [Confirm payment]. You can now close your browser and return to the app.
Done! You can expect your funds to arrive instantly or within the next hours.
Need more help?
When in doubt, or if the funds have left your account but have not arrived at your CoinMart account by the next business day, please contact our Customer Support via email, chatbot, or by submitting a request.
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