As a registered Virtual Asset Service Provider (VASP), CoinMart is obliged to identify its users. All customers must verify their identity to use our services, as detailed in our Terms of Use.
What you will need
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A selfie
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Possibly, proof of address - further details will be sent to you if such information is required
Step-by-step guide
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Log in to your CoinMart account and tap [Verify Now] on the app homepage. Alternatively, on the Account page, tap [Verification].
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Complete the pre-screening questions.
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Enter your address information.
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Enter your place of birth.
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Enter your phone number.
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Enter the 6-digit code sent to your phone.
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Follow the on-screen instructions to take photos of your document. Note: Please enable camera and microphone access on your device.
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Take a selfie.
Done! CoinMart will review your data in X-Y days. Once your identification has been verified, we will send you an email notification.
Need more help?
When in doubt, please contact our Customer Support via email, chatbot, or by submitting a request.
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